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If we're honest, extended warranty providers don't tend to generate positive reviews. It's an unfortunate reality that many predatory companies exist with the sole purpose of taking advantage of whoever they can. But that doesn't mean every last company is going to send you packing when the time comes for them to take care of you.
With nearly two decades in the field, Omega Auto Care regularly receives positive customer reviews and praise for pulling through when its help is needed. While that might be enough to inspire a warm and fuzzy feeling, it might not be enough to tell you whether or not their policy is worth your money. Of course, we aren't set on swaying your decision, but we can help you learn a little more about the company and what they can do for you.
- Powertrain Warranties: For cars of up to 15 years in age or up to 250,000 odometer miles. Three powertrain plans are available and can provide comprehensive coverage for all significant components.
- Used Stated: For cars of up to 10 years in age or up to 150,000 odometer miles. This plan offers coverage of all major powertrain components, cooling, A/C, heating, brake, steering, and suspension coverage.
- Exclusionary: For cars of up to seven years in age or up to 100,000 miles. This is the most inclusive warranty offered by the brand. It provides comprehensive protection of all major components, including sensors and other small parts the other plans do not.
- Variety of coverage plans available
- Offers coverage for high-mileage cars
- Most programs provide five years of coverage
- Outstanding reviews and positive experiences
- Relatively high policy pricing
- No Bumper to Bumper Warranty available
- No online quotes available
- Many repairs require up-front payments with reimbursement.
Before we get into the details of what's available, we need to take a moment to discuss what we can't tell you. For one, Omega's website doesn't contain any information regarding the length or pricing of their policies. That information is determined during your inquiry and based on the make, model, and mileage of the vehicle. However, our research into customer reviews determines that plans typically last for five years. We can tell you that Omega does offer roadside assistance and monthly allowances for emergency repairs regardless of your policy.
Omega offers three powertrain warranties to select between—Powertrain, Powertrain Plus, and Powertrain Enhanced. As we know, these policies are available to most used cars considering the plans are for vehicles of up to 15 years in age or with up to 250,000 miles on the odometer at the time of purchase. That factor means it very well may be the only option available to many motorists.
The primary offering of these plans offers protection exclusively to significant components of the drivetrain. Parts like the engine block, heads, transmission case, torque converter, CV axles, axle housing, and even parts of a forced induction system are protected through these warranties.
It's important to note that just because these are the most basic policies, Omega has to offer, it doesn't mean they are limited by any means. However, one should note that these plans do not provide coverage of suspension or brake system components in any capacity.
The Used Stated Policy is a cut above the Powertrain policies almost every way. It even offers far better coverage of the powertrain than the Powertrain Enhanced package it includes. This plan covers some of the items that the Powertrain Enhanced policy does not: the intake manifold, valve covers, oil pan, transmission control module, and 4x4 actuator. This plan offers coverage of suspension and brake system components and better coverage of the cooling and AC/heating systems on top of the powertrain components.
The catch is that it's available to fewer vehicles. This plan is intended to cover cars of up to 10 years in age or with up to 150,000 odometer miles at the time of the sale. For many, this is the best option available. Even so, it's undoubtedly one of the best available options to many vehicle owners. That is especially true when you factor in roadside assistance, rental car reimbursement, and trip interruption reimbursement.
If you are the owner of a vehicle that is up to seven years in age or fewer than 100,000 miles on the odometer, the Exclusionary plan is going to be one of the best extended warranties available. Of course, there are plenty of competitive offerings for vehicles of this age on the market. Therefore, Omega needs to deliver, and they certainly do.
That said, this plan has the most extensive coverage of any plan Omega has to offer. This policy includes coverage of everything that the others do and much more. Protection of most significant components, sensors, and the wiring harness in combination with coverage of hard parts like window regulators, switches, and even the power seat motors helps it rival a factory warranty. We should state that this is not a proper bumper-to-bumper policy, but it's the closest you're going to get.
What We Like
Constant praise and positive reviews are enough to catch our attention. After all, far too many warranty providers are slammed all over the web, and for a good reason. Yes, there are plenty of poor reviews on Omega, and we encourage you to read them because the good outweighs the bad.
When it comes to sticking to their word and pulling through, Omega is on top of it. The consensus is that the company will take care of the customer quickly. We should also add that rental car reimbursement and allowances toward emergency repairs are a part of every plan Omega offers—just another way they pull through for the client.
As for the contracts, it's great that you have so much to choose from. You have the option to set yourself up on a basic plan exclusively for those major expenses or a comprehensive package that comes very close to a factory warranty. They might not offer "bumper-to-bumper" coverage, but the Exclusionary Plan, in combination with reliability, is certainly nothing to scoff at.
What We Don’t Like
While there isn't much to not like about the company, there are some things that you should be aware of. One of the first things to highlight is that there is a lot of pressure to upgrade to the highest coverage possible. Sure, that's something to expect with any warranty provider, but the amount of complaints about sales calls regarding the matter is hard to ignore.
Furthermore, the lack of online quoting plays hand-in-hand with the issue. Having to call in for information opens the opportunity to be pressured into higher investment, even when you're already set on a package. That said, the more inclusive packages do tend to have a relatively high price tag.
The last thing to be aware of is the likelihood of paying for repair costs out of pocket and waiting for reimbursement if you use a preferred shop of your own. This isn't something that's out of the ordinary for any aftermarket warranty, but you should still be aware of any time that you are responsible for spending money, even if you'll get it back.
Common Repair Costs
As with many extended warranty companies, typical repair costs aren't readily available. However, we can say that as long as you use one of Omega's RepairPal certified shops, your deductible is waived. As for the deductibles you can expect to pay elsewhere, that is something Omega will determine upon setting up your policy.
The other thing we can take a speculative look at is monthly payments: policy payments can range from $50 to $300 a month. Based on our research into customer reviews and other reviews highlighting the company, we can determine that policy prices can list well over the $4,000 mark even for the Powertrain Plus package, which is lesser than the Exclusionary plan. While the prices are relatively high compared to others, Omega is flexible and will work to set up installments that work for you.
To discuss everything we could about Omega can take ages, and there's still the chance to skip out details you deem necessary. So, to make sure we leave you with as much information as possible, we're going to take a look at some common questions.
Q: Can you cancel an Omega warranty?
Canceling an Omega Warranty is undoubtedly an option. However, many reviews are declaring that it is exceedingly difficult to do so.
Q: Is Omega a good warranty?
That depends on what you need from a warranty. Omega offers five plans, though, and you are likely to find one with as much or as little coverage as you could as for. But what makes it a good warranty is the dependability of the company.
Q: Is it worth buying an Omega auto extended warranty?
An Omega warranty is likely to cost you a bit more than others will. But they stick to the policies and make sure the customer is taken care of, which is more than many other companies can say. As long as you can work it into your budget, it is worth considering.
Is an Omega Warranty Worth It?
Ultimately, if you're on the hunt for an aftermarket warranty, it's hard to tell you that Omega isn't worth it. Even if you pay slightly more than what you might elsewhere, sheer reliability is something you should not overlook. Omega stands behind its product and goes above and beyond to ensure the customer is taken care of. If you aren't interested in a third party warranty provider and need some pointers on what brand offers the best protection, definitely check out our guides to factory warranties. We suggest our review of the Land Rover Extended Warranty or our Ford Extended Warranty coverage to those vehicles' owners.
Here are a few more resources you can use: