Thereâs no precedent in the history of the auto industry, or American business itself, for that matter. With a federal district court in San Francisco settling the penance for diesel deceit, Volkswagen will crack open a vault to the tune of $10 billion, and let aggrieved TDI diesel owners clean out every penny. Victims will become victors, in a record-shattering windfall for a consumer product defect.
VW must buy back or fix up nearly 500,000 diesel cars between now and September 1, 2018. But they’re forced to pay owners not current market value, but rather what the cars were worth back in September 2015. Thatâs when VWâs onboard emissions-defeating software was discovered, the EPA charged VW with violating the Clean Air Act, and VW was forced to stop selling its pollution-belching TDI diesels. Owners of VW and Audi 2.0-liter TDIs will receive an additional $5,100 to $10,000 in restitutionâa ten-figure, $10-billion apology from a corporation whose hand was caught in the regulatory cookie jar. Combine the buyback and restitution, and ownersâ bank accounts will swell by as much as $51,000, that for an owner of a loaded 2015 Audi A3 TDI Prestige edition.
People can spend that money on anything they like, and some seem nearly overwhelmed with the possibilities: Buy another Volkswagen. Give Mazda or Honda a try, or maybe take the electric Chevrolet Bolt. Splurge on a luxury model. Or, donât buy a replacement car at all. Thereâs always that kitchen to remodel, the kidsâ college fund, or a dream vacation, all expenses paid by VW.
Let the spending spree begin.
Like so many fellow owners, Emmitt Joe George and his wife Margaret have been mulling how to spend their settlement cash.
âI think itâs a great deal,â says George, whose 2011 Jetta SportWagon will net nearly $25,000 from VW, including a $5,700 restitution payment. âThe fact that I can get a brand new car after having one for six years is awesome.â
Volkswagen says that 340,000 owners have already registered online to settle claims, and can now complete the process. VW will open the cash spigot beginning in mid-November, with customers choosing payment via check or electronic deposit.
In addition to $10 billion in owner compensation, VW must also invest $4.7 billion to fight pollution and develop zero-emissions technology, including $1.2 billion for California alone. The company must still come up with an acceptable fix for its 2.0-liter TDIâs, along with the 3.0-liter diesels in 80,000 VW Touareg, Audi Q7, and Porsche Cayenne SUVâs. Buyers who opt to have VW fix their cars in lieu of a buyback will still receive full restitution payments, but only after they bring cars in for repairs. For some 2014 and 2015 models, that will require a two-step fix: a software upgrade, followed by additional hardware at a later date. Those owners will receive two-thirds of their restitution after the initial repair, and the balance later.

George is among owners leery of choosing the repair option, concerned that TDIs might become pariahs in the used-car marketplace.
âIf you get it fixed, the car might not be worth anything, with (potential buyers) saying âOh, youâve got one of those,ââ George says.
The EPA and California Air Resources Board (CARB) must still sign off on a fix to bring cars into emissions compliance, which VW hopes to nail down in coming months. Those regulators, VW says, will only approve a solution that doesnât dramatically reduce fuel economy or performance.
But more than a dozen VW owners I spoke with are all leaning toward taking the buyback. For them, the math seems simple: Let VW pay you to upgrade to a newer, better car, one with no potential baggage in terms of public perception or resale value.
From a purely dollars-and-cents standpoint, one strategyâletâs call it the Diesel Delayâmight rule them all. Owners can sweeten the buyback deal by continuing to drive their cars until September 1, 2018. Unless they exceed a 12,500-mile annual limit, theyâll still receive the carâs NADA clean vehicle trade-in value from September 2015. In other words, VW will essentially make their car payments for the next 22 months, buy the TDI back at the end of the âfreeâ lease, and then hand over a restitution check for several thousand dollars more. Under the settlement terms, VW must get 85 percent of the cars off the road, whether through buybacks or destroying the cars . . . but owners can still wait until the last minute to choose the buyback option, even if VW has reached the 85-percent threshold.
Many owners clearly felt betrayed by VWâs scandal and cover-up. Facing potential resale losses, or dismayed by the knowledge that their âclean dieselsâ were serial polluters all along, owners say they deserve to be made whole. Yet some suggest that the settlement is more generous than theyâd dared to dream.
âI understand how people feel misled, but I wouldnât say Iâm super pissed off,â says Vanessa Brown, a television reporter at CBS affiliate KTVT in Dallas. âThe $7,500 for my buyback already isnât bad, and the extra $5,000 is supposed to be, âOh, sorry, we screwed up.ââ
âWhen you put it all together, itâs really a good number.â
Brown traded a Honda Pilot for her 2009 Jetta TDI when she was commuting 500 miles to her TV anchor job in Lincoln, Nebraska, when gas prices were at record highs.
âI had never owned a VW, but it made a huge difference,â Brown says. âI was saving maybe $200 a month in fuel.â
Brown’s experience raises another shopping conundrum: the shortage of straight-up alternatives to VWâs frugal-yet-fun diesels. Hybrids can match their mileage, but many are boring to drive, while conventional sporty cars canât touch a TDIâs fuel economy.
âIâm not a Prius girl,â Brown says. âIâm not going to be driving a little box.â
Tina Gammon agrees. The social media manager and graphic artist at Shopswell.com bought a Jetta TDI with her husband, Steve, in 2011.
âFuel economy was important, but we didnât want something small, lame, and boring to drive,â Gammon says. âNow, anything we consider is a trade-off. Thereâs not a whole lot on the market that offers the VWâs package of performance, economy, and how it drives.â
Mercedes, BMW, and now Jaguar and Land Rover are offering diesels, but theyâre often too rich for VW ownersâ budgets or practical outlooks. Yet, diesel or otherwise, some people are feeling the temptation to trade up to a fancier model and let VW foot the bill.
George had just returned from car-shopping when we spoke, having checked out the new VW Golf Alltrack wagonâbut also some Audis, including the 2017 A3 and A4 sedans, the latter impressing with its high-design interior.
âThe A4 was amazing, with the brown leather seats and that wood trim,â George says.
Gammon says that âso much money is being handed to us, itâs going to be a whole different shopping process. We will test every conceivable vehicle. Weâre car people, we binge-watch Top Gear, but weâre not so naĂŻve that weâd turn down a deal elsewhere.â
Owner after owner, however, said that VW models are still on their shopping radar. Gammon has checked out Mazdas and Hondas, Volvos and Audis, but acknowledges where sheâll probably end up: behind the wheel of a hot-handling VW GTI.
âTo be honest, my husband is dead set on the GTI,â even if Tina will be the primary driver.
That kind of talk is music to VWâs bruised-and-beaten ears, as the brand works overtime to keep owners from fleeing elsewhere. Under the settlement terms, VW must take pains to ensure customers donât feel pressure to buy another Volkswagen, or any hint of a quid-pro-quo to receive their money. VW says thatâs why a third-party auditor, rather than a salesperson, will complete settlement transactions at dealers.
âThis is the big step to making it right for customers, so we have to make it as seamless as possible,â says Jeannine Ginivan, VW spokesperson. âWe want people to feel they can still be loyal to the brand.â
To that end, Ginivan says that dealers will likely ramp up showroom incentives to keep people in the fold.
However people spend their VW windfall, itâs enough to give some owners sleepless nights. George and his wife recently bought their first home in Jersey City, N.J., and theyâre considering the wisdom of plowing a portion of their settlement into the household. Either way, George says heâs determined to maximize his value and make the right move.
âWeâre talking about cars all the time now, and we never did before,â George says. âWeâll never have this opportunity again, and I donât want to blow it.â
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