If You Wear a Simpson Helmet, You Better Read This
Company issues a recall for its Voyager 2 models with a 2015 Snell certification.
Simpson, the auto and motorcycle safety equipment company, has issued a recall on one of its helmets.
Here’s what the company says:
Simpson Performance Products Snell SA 2015 Certified Voyager 2 Helmet Recall
TO: All Simpson Distributors, Dealers and Consumers
FROM: Simpson Performance Products, New Braunfels, Texas USA Date: April 6, 2017
Simpson Performance Products has recently discovered a potential safety issue with its Snell SA 2015 Voyager 2 helmet. If the helmet’s chin strap experiences large tensile forces during an accident, it could detach from one or both sides of the helmet. This presents an enhanced risk of injury to the head should the helmet not be retained in a crash.
Simpson Performance Products is voluntarily recalling the Snell SA 2015 Voyager 2 helmet due to the chin strap’s potential inability to withstand load forces on a consistent basis. The problem was discovered during testing with the Snell Foundation. We stress that no problems have been reported from the field in nine months of use but in the interest of racing safety, we are proactively recalling these products and providing our customers with a safe resolution. This recall applies to the Snell SA 2015 Voyager 2 Model only, sizes Extra Small – Large with manufacturing dates in 2016 only(the only sizes sold and available to date). It does NOT apply to any other Simpson helmet models with Voyager in the name, i.e. NOT Snell SA 2010 Voyager or Snell SA 2010 Sidewinder Voyager, etc. It is only the Snell SA 2015 Voyager2 helmet.
For consumers: STOP racing with your Snell SA 2015 Voyager 2 helmet. Call 1-800-654-7223 or emailV2Helmet@teamsimpson.com to receive a return authorization form for your helmet. Customers will need to complete this form and provide purchase information including when and where the helmet was bought and what was paid for it. The Email Hotline is available beginning April 7th, 2017. Simpson will handle all related shipping costs for the continental USA and replace the chinstrap and then return the helmet as soon as possible. Domestic customers who choose not to have their Snell SA 2015 Voyager 2 repaired will be offered a merchandise credit or a full refund via check. Call Simpson customer service at 1-800-654-7223 to receive freight information. The refund or replacement process will begin once your helmet along with purchase information is received by Simpson.