CARCHEX Extended Car Warranties: Coverage, Reviews, and Costs

CARCHEX provides auto warranties, resources for auto insurance, inspections, and roadside assistance. Is it the right provider for you?

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CARCHEX is an industry-leading extended auto warranty company. Their vehicle protection plans are designed to prevent car owners from having to pay the full costs of vehicle repairs or replacements. 

Whether you’re new to understanding car warranties or have been searching for the right provider, CARCHEX is worth your consideration. Below, you’ll learn about the company, what it offers, and its ratings from third-party reviewers and customers, as well as what’s important to know when shopping for an extended car warranty.

If you’d like a free, customized quote from CARCHEX, you can answer a few questions online and speak with one of their auto warranty and insurance experts.

What’s CARCHEX?

Almost 20 years ago, Maryland-based CARCHEX existed only as a pre-purchase car inspection service. According to their website, CARCHEX saved Jason Goldsmith—current owner, co-founder, chairman, and CEO—from a shady purchase when looking to buy a 1996 Jaguar XJS convertible. Goldsmith purchased the company in 2003. 

Since then, the company has grown into a third-party provider for several types of auto services in addition to their inspections:

  • Auto insurance—The CARCHEX Insurance Group offers free quotes as a tool when shopping and comparing prices between companies. 
  • Auto finance—CARCHEX helps customers save time and money by comparing loan quotes between providers, as well as refinancing auto loans.
  • Roadside assistance—The CARCHEX Roadside Assistance program offers 24/7 towing services, lost key or lockout services, flat tire services, and other benefits.

However, the company is primarily known for their auto service contracts, which are often called vehicle protection plans or extended warranties. 

How Auto Service Contracts from CARCHEX Work

When you purchase a new or certified pre-owned car from a manufacturer, it comes with a warranty to cover repairs or replacements due to defective factory materials or workmanship.

The FTC tells us this is different than a service contract because it’s not included in the purchase price—it’s a separate contract and payment. An auto extended warranty is considered a service contract, even though the name includes “warranty.” A warranty offsets the cost of repairs and replacements that come from regular use instead of factory defects.

What’s included in your manufacturer auto warranty depends on the make and model. Most include a limited basic warranty (bumper-to-bumper warranty) and a powertrain warranty, which last for a certain mileage or number of months/years—whichever comes first. They may also throw in additional warranties or protection, such as corrosion warranties or roadside assistance. 

For example, manufacturer warranties can look like this:

Toyota and Subaru

  • 3-year/36,000-mile limited warranty
  • 5-year/60,000-mile powertrain limited warranty
  • 5-year/unlimited mile rust-through warranty

Honda

  • 3-year/36,000-mile limited warranty
  • 5-year/60,000-mile powertrain limited warranty
  • 3-year/36,000-mile accessory limited warranty
  • Replacement parts limited warranty
  • Rust perforation limited warranty
  • Roadside assistance

Nissan

  • 3-year/36,000-mile limited warranty
  • 5-year/60,000-mile powertrain limited warranty
  • 10-year/120,000-mile warranty extension

BMW

  • 4-year/50,000-mile comprehensive warranty (includes powertrain)
  • 6-year or 12-year corrosion warranty, depending on the model
  • Limited wear and tear warranty
  • Additional items covered up to 2,000 miles

After your manufacturer warranty expires, you can purchase an extended car warranty from either the dealership or a third-party provider like CARCHEX. The extended warranty may look similar to your limited warranty, or you can choose a plan that includes a higher or lower level of coverage. It depends on how much protection you want.

When your car needs a repair or replacement, you file a claim with CARCHEX. The company will determine if the issue is covered. If it’s covered, then take your car to your preferred auto shop and have the repair completed. CARCHEX pays the repair shop directly, so you don’t have to wait to be reimbursed. Not all extended warranty providers operate this way—some will make you pay then send reimbursement, which isn’t much help if you can’t afford the costs up front. 

CARCHEX Extended Vehicle Protection Plans

Extended car warranties from CARCHEX are known as Extended Vehicle Protection Plans. They are available for most makes and models, including Audi, Chevrolet, Kia, Toyota, Honda, Lexus, Subaru, Volvo, Porsche and others.

CARCHEX stands out as a warranty provider because it offers five coverage levels with several plan options under each level. Its team does the research and plan selection for you, working only with industry leaders. Competition for your business keeps prices low, allowing CARCHEX to make their services affordable and promise their customers a No-Haggle, Low-Price Everyday Guarantee™.

Titanium

  • Terms up to 7–10 years
  • Highest level of coverage
  • Bumper-to-bumper coverage
  • Short list of exclusions

Platinum

  • Terms up to 5–10 years
  • Highest level of stated-component coverage
  • Covers all major systems
  • Includes hundreds of components

Gold

  • Terms up to 5–10 years
  • Ideal for cars with over 60,000 miles
  • Comprehensive coverage, flexible terms, practical prices
  • Covers all major systems

Silver

  • Terms up to 6–7 years
  • Essential coverage for major vehicle systems
  • Covers more than your powertrain

Bronze

  • Terms up to 5–6 years
  • Protection from the most common and expensive engine and transmission repairs
  • Coverage for major systems

Get a free quote when you fill out the online form.

How Much Coverage Do I Need?

When you talk to a CARCHEX representative, they will ask you about your vehicle, talk you through their protection plans, and explain what they recommend for your vehicle. Before you get on the phone, consider these questions:

  • How old is your car? An older car with more miles may require more protection.
  • How long do you want to keep your car?This could help you determine how long the term should be. (Tip: Extended warranties are usually transferable to subsequent owners.)
  • What’s your budget? Consider how much you’re willing to pay monthly or annually.
  • Is your car still under its limited warranty? If so, keep in mind that you may not need very much extended protection until it’s expired.

CARCHEX Reviews

As you do your research on car warranty providers, CARCHEX will come up often. We’ve collected some of their ratings from online review sources, as well as customer reviews. 

Customer Reviews

Read these CARCHEX customer testimonials to learn more about their customer service and protection plans.

“I compared warranties, and this company offered the best deal with the most coverage. [A representative] explained everything to me in detail, which made my decision easy.” 

"Very nice and super good customer service."

"He was very informational very knowledgeable and it was a pleasant experience and very nice customer service skills … I would recommend him and the company to others who are in need."

"My alternator went out on my 2011 Nissan Maxima. I called CARCHEX to set up a claim. Within minutes they told me it was covered under warranty. CARCHEX saved me a lot of money!"

"I love this company and had purchased a warranty when I first purchased my Jeep. [The representative] was knowledgeable and very helpful with everything when I was choosing another extended warranty. Very easy to use and helpful service when the warranty is needed. I’m so happy a company like this exists and works better than I could have ever imagined. I recommend CARCHEX to everyone I know."

Partnerships and Endorsements

Another way to tell whether CARCHEX is a trustworthy provider is through their endorsements from other industry leaders. CARCHEX has a long list of industry partners, including:

  • CARFAX
  • Royal
  • Edmunds
  • AAA
  • Kelley Blue Book
  • RepairPal
  • The Motoring Club
  • CarMD
  • DMV.org
  • Bankrate
  • Vehicle Protection Association
  • And more

How Much Is a CARCHEX Warranty?

CARCHEX extended warranty prices depend on several factors, such as:

  • Mileage and age of your car—Since older cars with higher mileage are more likely to need repairs, your warranty may cost more to cover the liability. Some providers don’t cover cars with higher mileage, but CARCHEX offers protection for vehicles with 100,000 miles and more.
  • Car manufacturer—If your car is a luxury vehicle, for example, or the parts are known to be more expensive, your warranty cost may be higher.
  • Coverage level and length of term—It makes sense that a higher level of protection costs more, since more systems and components are included.
  • How you pay—While CARCHEX offers affordably monthly payment and financing options, you may end up saving in the long run if you pay for your warranty all at once (annually).
  • Where you live—Your state may play a role in the cost of your warranty.

See the average monthly coverage costs of an Extended Vehicle Protection Plan for these popular 2007–2014 vehicles:*

  • Acura: $76
  • Honda: $64
  • Infiniti: $89
  • Lexus: $78
  • Mazda: $76
  • Nissan: $65
  • Subaru: $66
  • Toyota: $56
  • Volkswagen: $68

In comparison, an extended warranty from a manufacturer usually costs between $1,000 and $1,500. Not only is this more expensive than what CARCHEX offers, but you may end up paying interest on your manufacturer’s warranty. This is because the cost can be wrapped into your car payment.

Common Car Repairs and Their Costs

Paying for an extended warranty each month may seem unnecessary, but what makes them so beneficial is that they can save you hundreds of dollars in the case of an expensive repair. Consider these common car replacements and their costs: 

  • Radiator replacement: $1,054 on average
  • Oxygen sensor replacement: $249
  • Catalytic converter replacement: $1,153
  • Battery replacement: $140
  • Water pump replacement: $500

If you’d be unprepared or unable to afford these repairs, an extended warranty from CARCHEX could be a much-needed safety net.

What’s the Best Extended Car Warranty?

If you’re interested in an extended car warranty, it’s important to do your research on providers before signing a contract. 

Here’s what to look for in the best extended warranty providers:

  • Free quote—Ask the company to provide a free quote online or over the phone. When you contact CARCHEX, the representatives will provide a number that’s customized to your driving habits, vehicle, budget, and other needs. 
  • Sample contract—The best providers are transparent and provide a sample contract, so that you can understand what’s covered and what’s not. 
  • Plenty of options—You should be able to choose from several coverage plans so that you end up with the right amount of protection for your specific vehicle.
  • Coverage for cars with high mileage—If you’ve put a lot of miles on your car, make sure your contract covers it as the mileage continues to increase.
  • Affordability—The point of a warranty is to save you money, so your monthly or annual payment shouldn’t feel like a burden.
  • Roadside assistance—The majority of car warranty providers, including CARCHEX, include roadside assistance and other perks like gas delivery, rental cars, and towing services. Make sure at least a few of these benefits are in your contract.

Why Consider CARCHEX

  • With an extended warranty, you’ll enjoy peace of mind knowing that you have a safety net should an expensive repair arise.
  • If you change your mind within the first month of your contract, CARCHEX has a 30-Day Money Back Guarantee.
  • With a company promise like “Customer Experience Above All,” you can expect to work with professional and knowledgeable representatives.
  • Choose to receive service from almost any repair auto shop instead of being limited to dealerships and their selected shops.
  • Extended warranties are transferable, so even if you’re planning on selling your car, a protection plan can be valuable

How to Get a Free Quote from CARCHEX

Every car needs a trip to the auto shop from time to time. Vehicle owners can find peace of mind and protection from expensive repairs with the help of a carefully selected extended warranty. When it comes to customer service, affordability, transparency, and coverage options, CARCHEX checks all the right boxes. If you’d like to speak to a CARCHEX representative and get a free quote, fill out the online form.

*Figures accurate as of May 2017. Average monthly coverage cost is based on the average total price of the Vehicle Protection Plan over a four year coverage period. Actual monthly payments will vary per plan’s payment policy. Individual pricing is subject to change based on the combination of make, model, year, and mileage as well as coverage level and term length.