--- title: "Ford Mustang Mach-E Owners Still Report Power Loss Even After Recall Repairs" date: "2023-08-21" modified: "2023-08-21" authors: - name: "Adam Ismail" job_title: "Senior Editor" link: "https://www.thedrive.com/authors/adam-ismail" url: "https://www.thedrive.com/news/ford-mustang-mach-e-owners-are-still-reporting-power-loss-even-after-recall-repairs" categories: - "Car Tech" - "Electric Vehicles" - "Ford News" - "News" - "News by Brand" tags: - "Electric Vehicle" - "Ford" - "Mustang Mach-E" - "suv/crossover" --- # Ford Mustang Mach-E Owners Still Report Power Loss Even After Recall Repairs ![Front head-on image of a red Ford Mustang Mach-E at speed on a road.]() *\Ford\* In June of 2022, Ford recalled 50,000 [Mustang Mach-E]() electric SUVs built over a two-year span for defective battery contacts, which ran the risk of overheating, resulting in immediate power loss. Since then, many of the affected cars have been serviced, but the National Highway Traffic Safety Administration has received 12 complaints from owners that have already had their cars remedied, describing the very same phenomenon the recall was designed to address. It's caused the NHTSA to open a recall query to assess Ford's response. "I suffered a failure related to this post-recall and had a sudden and permanent loss of power while driving at Texas highway speeds (70 mph) in congested morning traffic," one owner reported to the NHTSA, per *[Automotive News]()*. Their Mach-E had been supposedly repaired under the earlier recall campaign. "Fortunately I was able to make my way off the highway but other conditions (sic) could have ended up worse," they said. Ford spokesperson Maria Buczkowski told *Automotive News* that the company is "working with NHTSA to support their investigation." No accidents, fires, or injuries have been associated with the defect to date. ![Image of a Ford Mustang Mach-E steering wheel and instrument cluster.]() *Ford* A previous software update Ford pushed out was intended to monitor contact temperature and reduce battery power accordingly to stave off issues. This patch could be installed over the air or by technicians at a Ford service center. However, Ford concurrently issued a technical bulletin to also replace the junction box on these SUVs, which manages the connections between the battery pack, motors, and charging system. The owner quoted above told NHTSA that their vehicle's junction box had been replaced prior to their post-recall incident. This isn't the Mach-E's first major recall. Back in late 2021, Ford's first mass-market EV was summoned to dealers to [remedy poor bonding of the car's windshield and panoramic sunroof](). That could result in—you guessed it— glass popping off the vehicle. Best case scenario, you'd get some unwanted wind noise and water leaks. Worst case, you and your passengers would want to carry along a few pairs of emergency goggles, just to be safe. The bonding problem covered about 38,000 cars across North America and Europe. Earlier that year, [75 of the first Mach-Es delivered were immediately recalled]() for loose subframe bolts. It's all unfortunately par for the course for the company which has claimed more than its fair share of recalls in [recent]() [months](). ## Author Adam is a Senior Editor at The Drive, concentrating on curating and developing the site's slate of daily journalism, from initial pitch to final copy edit. When he's not at his desk researching leads and working with writers, he's testing vehicles or reviewing racing games, new and old. He joined The Drive in 2023, following seven years of covering consumer technology and cars. A car lover and gamer since his earliest memories, Adam came to know the automotive world through video games. First it was Daytona USA, Sega Rally, and Ridge Racer; then came Need For Speed, which inspired an encyclopedic knowledge of '90s supercars, and, of course, Gran Turismo. If not for them, he'd assuredly be doing something else right now. Adam is based in the suburbs outside Philly, where there are ample roads for his hot hatch to stretch its legs. In his car, he's probably listening to indie rock, drum and bass, or Yankees baseball. ### Author social links [Bluesky]() [Instagram]() [LinkedIn]()