---
title: "#DeleteUber Furor Continues Over Delays in Deleting Uber Accounts"
description: "Users take to social media once again, days after the original campaign, with complaints the company is not deleting accounts as requested, or is taking too long."
date: "2017-02-01"
modified: "2017-02-01"
authors:
  - name: "Josh Condon"
    job_title: "Deputy Editor"
    link: "https://www.thedrive.com/authors/josh-condon"
url: "https://www.thedrive.com/news/7278/deleteuber-furor-continues-over-delays-in-deleting-uber-accounts"
categories:
  - "News"
tags:
  - "#DeleteUber"
  - "Trump Administration"
  - "Uber"
---

# #DeleteUber Furor Continues Over Delays in Deleting Uber Accounts

![](<https://www.thedrive.com/wp-content/uploads/images-by-url-td/content/2017/02/gettyimages-459615284-e1485967379825.jpg>)
*\<em\>www.thedrive.com</em>*

Uber just can't catch a break. After Uber drivers continued to service New York's John F. Kennedy Airport [during a New York Taxi Workers Alliance strike meant to bolster protests](<https://www.complex.com/life/2017/01/uber-ceo-travis-kalanick-offers-compensation-delete-uber-campaign>) over President Trump's travel ban—which, given Uber CEO Travis Kalanick's position on Trump's Strategic and Policy Forum, was seen as a type of strike-breaking and collusion—the company experienced a backlash complete with viral hashtag activism in the form of #deleteuber, in which users, well, deleted the Uber app. Some users went so far as to delete their Uber accounts entirely—or, at least, they tried.

## Now, Uber is experiencing a second round of backlash, with users complaining the company is taking too long to honor their requests for an account deletion.

The issue stems from the success of the #delteuber campaign: the increase of account-deletion requests was large enough that it required Uber to build a new system to automate the execution. In the process, users who thought their account deletion was a done deal were emailed instructions to click through a link to complete the process; users have taken to social media with a fresh round of attacks on the company after the move.

Speaking to [Business Insider](<https://www.businessinsider.com/why-people-are-having-problems-deleting-uber-account-2017-1>), an Uber spokesperson said: "Anyone who requested that their account be deleted will have their account deleted, and reports to the contrary are false. Over the weekend we implemented a new automated process to handle an increased volume of requests and implemented a password check, a security best practice to avoid abuse and fraud."

## Author
Josh is a former editor at *Details*, *Road & Track*, and *MSN Autos*, and has contributed about a variety of topics to publications including *The New York Times*, *Men’s Journal*, *Automobile* and *Men’s Fitness*.

### Author social links